Refund Policy

This Refund Policy applies to international Loot Arena B2B SaaS subscriptions provided by Individual Entrepreneur DANIIL SAVINYKH. It should be read together with the Terms of Service and any buyer terms provided by Paddle when Paddle processes the transaction.

New customers may request a refund within 7 calendar days after the first successful subscription payment if Loot Arena is not suitable for their club operations.

Because the first payment covers a 3-month implementation period, any approved first-term refund may be reduced by non-recoverable bank fees, payment processor fees, correspondent bank fees or taxes where such costs cannot be returned by the bank or payment processor.

To request a refund, email [email protected] with the account email, business name, payment date and a short explanation.

Renewal payments are generally non-refundable once a new subscription period starts, unless required by applicable law, Paddle's buyer policies, duplicate billing, technical error, or a written exception from Loot Arena.

Refunds may be declined where the customer has materially breached the Terms of Service, used the service for prohibited activities, provided false billing information, or requested a refund after the applicable refund window without a legal basis.

Approved refunds are returned to the original payment method where possible. If Paddle processes the transaction, Paddle may review and execute the refund according to its procedures and legal obligations.

Nothing in this policy limits any mandatory refund, withdrawal, consumer or statutory rights that cannot be waived under applicable law.

Last updated: May 22, 2026.